Password Change Procedure Active Directory (Computer/ClassLink) If you have forgotten your password and need it to be reset, please enter a HelpDesk ticket or call the HelpDesk extension. If you are using a Chromebook or personal device, use the instructions here. Press Ctrl + Alt + Delete on your keyboard Click "Change a password" Enter your old password in the "Old password" box Enter your new password in the "New password" box Enter your new password again in the "Confirm password" box to confirm Press Enter on the keyboard to submit. Password Requirements Passwords must be a minimum of six characters in length and must contain characters from three of the four categories below. The password must not contain your name or username. Uppercase letters (A-Z) Lowercase letters (a-z) Numbers (0-9) Special characters