ClassLink

Intro to ClassLink

This video talks about linking your Google account to ClassLink. This step is no longer needed.

Troubleshooting Single Sign-On

If a student has trouble signing in to an app in ClassLink please check the following.

For Managed SSO Apps

Managed SSO apps are apps that technology is responsible for managing. A full list of Managed SSO apps can be found here.

The student is prompted for credentials when launching the app.

This behavior indicates that the student does not have an account within the app or that the account credentials have not been imported yet. Most imports run nightly so this issue is usually resolved automatically within a day. Certain apps like MSTAR may take longer because accounts cannot be imported into ClassLink until after they are processed by MSTAR. These apps can take up to two days to be resolved.

The student receives an Incorrect Password error from the app

This behavior is most likely related to one of the following problems

The account has been imported into ClassLink but has not been created in the app yet. Apps that do not support automatic imports will experience this issue.

Put in a HelpDesk ticket with the name of the student and the name of the app. Technology will then do a manual import which will resolve the issue.

The student has saved an incorrect password in ClassLink which overrides the password that technology has imported.

  1. Right click on the app in ClassLink.
  2. Click Update Password.
  3. Click Delete.
  4. Click Ok.

This will cause the password to revert to the one that Technology imported for the student.

The account exists in both systems but the password is incorrect/has been changed in the app.

If you are able to see the student in your roster in the given app, put in a HelpDesk ticket with the name of the student and a note indicating that they have an account but are unable to log in

For Unmanaged SSO Apps

Unmanaged SSO apps are apps that technology does not manage. These apps will prompt the student for login credentials the first time they launch the app. These credentials will be used for every subsequent login.

The student receives an Incorrect Password error from the app

  1. Right click on the app in ClassLink.
  2. Click Update Password.
  3. Change the username and password to the correct values.
  4. Click Submit.

No students are able to log in to the app. Passwords are entered correctly into ClassLink

Please put in a HelpDesk ticket which includes the name of the App and valid test credentials for the app so that Technology can correct the issue.

Managed Websites and Applications

Auto Fill applications require the ClassLink OneClick Extension.

Currently Supported

Application Import Type ClassLink SSO Type Notes
Bedford, Freeman & Worth OneRoster Yes

OAuth2
BrainPop OneRoster Yes

LTI v1.0

 Elementary and Middle schools
Canva OneRoster Yes

SAML

Canva does not support removing students from their previous campus' teams. The student will need to use the team switcher in the lower-left corner of the page to access their current school's team.
Carnegie Learning OneRoster Yes

OAuth2

 Secondary schools
Edgenuity OneRoster Yes

SAML

  
Eduphoria
 Automatic
 Yes

SSO

  
ESTAR/MSTAR Automatic Yes Auto Fill Requires a valid State ID.
Flocabulary OneRoster Yes OAuth2 Green, Lowe, Mayfield
Formative OneRoster Yes LTI v1.0 Lovelady
Google Automatic Yes SAML See this article for details.
Google Classroom OneRoster Yes

SAML

 Classrooms are created and rostered nightly but members are not removed regularly
HMH, HRW, ED OneRoster Yes SAML Resources must be assigned to classes. (Instructions)
IXL Automatic Yes

Google SSO

Sign in with Google is recommended for all users.
McGraw Hill OneRoster Yes

SAML
Minga OneRoster Yes

Google SSO

 Teachers and students synced, other staff created by campus admin
MobyMax OneRoster Yes

OAuth2

 Lowe
NWEA OneRoster Yes

OpenID

 Elementary campuses. Teachers and students are synced, other staff are created by testing coordinator
Progress Learning OneRoster Yes

OAuth2

 Elementary campuses
Raptor OneRoster No

SAML

 Log in with email on the Raptor site
Sadlier OneRoster Yes

OAuth2

 Clark, Southard
SAVVAS OneRoster Yes SAML Resources must be assigned to classes.(Instructions)
Schoology Automatic Yes SAML  
Zearn OneRoster Yes

OAuth2

 Elementary schools

No Longer Supported

Application Import Type ClassLink SSO Type Notes
Accelerate Learning Automatic

Yes

Auto Fill

  
BookNook OneRoster

Yes

OAuth2
Discovery Ed OneRoster Yes

OAuth2

  
Edmentum - Study Island OneRoster Yes

OAuth2
Education Galaxy OneRoster Yes

OAuth2

 Elementary schools
FitnessGram OneRoster No



Imagine Learning Manual Yes Auto Fill  
iStation Automatic Yes LTI Requires a valid State ID.
MySciLearn Manual (Campus) Yes

Auto Fill

 Prompts for Auto Fill password on first launch.
Renzulli Learning OneRoster Yes

OAuth2

Not Managed

Application POC
Really Great Reading Instructional Coach

Using ClassLink at Home

Chrome

  1. Click here
  2. Click Add to Chrome
  3. Click Add extension

Edge

  1. Click here
  2. Click Get
  3. Follow the prompts to install
  4. You may need to restart Edge to activate the extension

Firefox

  1. Click here
  2. Click Add
  3. Click Okay, Got It

Internet Explorer

We highly recommend using a browser other than Internet Explorer due to compatibility issues with many websites.

  1. Click here
  2. Click Run
  3. Follow the prompts to install
  4. Wait for the install to finish
  5. Return to Internet Explorer and click the gear icon in the upper-right corner of the window
  6. Click Manage Add-ons
  7. Click on the extension labeled ClassLink.Extension
  8. Click Enable
  9. Click Close

Safari

  1. Click here
  2. Once the App Store opens click Get
  3. Follow the prompts to install
  4. You may need to restart Safari to activate the extension