# OpenVPN Setup

<p class="callout info">Some networks restrict VPN usage. If you are experiencing issues, see the troubleshooting section below.</p>

### Setup

1. Go to [https://vpn.princetonisd.net](https://vpn.princetonisd.net) in a web browser and log in with your computer credentials 
    1. Note: You must be on the district network to complete this step. If you need immediate access and are off-site please call (469) 952-5414
    2. Note: If you are unable to log in, please put in a HelpDesk ticket to request access.
2. Log Out or close the tab
3. Download and install OpenVPN Connect from [https://openvpn.net/client/](https://openvpn.net/client/)
4. Download the **PISD-VPN.ovpn** profile attached to this article (**left side** of the page or **Info** tab)
5. Open **OpenVPN Connect**
6. Click **Upload File**
7. Click **Browse**
8. Browse to and open the VPN profile from step 4
9. Enter your computer username in the **Username** field
10. Check the Save password box
11. Enter your computer password in the **Password** field
12. Click **Connect** to save changes

### Connect

1. Open **OpenVPN Connect**
2. Click the on the VPN profile listed
3. Enter credentials if prompted

### Troubleshooting

##### Unable to connect to VPN

If you're unable to connect to VPN try the following.

- Reinstall OpenVPN Connect
- Starting with step 4, attempt to use the **PISD-VPN\_Alternate** profile instead of **PISD-VPN**

##### Unable to access the OpenVPN website

Some networks block VPN related websites. Use our alternate links below.

- [Windows](https://help.princetonisd.net/exe/openvpn/openvpn-connect-3.4.0.3121_signed.msi)
- [macOS](https://help.princetonisd.net/exe/openvpn/openvpn-connect-3.4.2.4547_signed.dmg)