OpenVPN Setup

Some networks restrict VPN usage. If you are experiencing issues, see the troubleshooting section below.

Setup

1. Go to https://vpn.princetonisd.net in a web browser and log in with your computer credentials
   1. Note: You must be on the district network to complete this step. If you need immediate access and are off-site please call (469) 952-5414
      
   2. Note: If you are unable to log in, please put in a HelpDesk ticket to request access.
2. Log Out or close the tab
3. Download and install OpenVPN Connect from https://openvpn.net/client/
4. Download the PISD-VPN.ovpn profile attached to this article (left side of the page or Info tab)
   
   1. Note: Some organizations block VPN traffic on their networks. If you run in to this problem, try using PISD-VPN_Alternate.ovpn instead.
5. Open OpenVPN Connect
6. Click Upload File
7. Click Browse
8. Browse to and open the VPN profile from step 4
9. Enter your computer username in the Username field
10. Check the Save password box
11. Enter your computer password in the Password field
12. Click Connect to save changes
    

Connect

1. Open OpenVPN Connect
2. Click the on the VPN profile listed
3. Enter credentials if prompted

Troubleshooting

Unable to connect to VPN

If you're unable to connect to VPN try the following.

• Reinstall OpenVPN Connect
• Starting with step 4, attempt to use the PISD-VPN_Alternate profile instead of PISD-VPN

Unable to access the OpenVPN website

Some networks block VPN related websites. Use our alternate links below.

• Windows
• macOS