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Classroom Troubleshooting
Document Camera
Information about the document cameras provided by the district and instructions on how to use them.
Using the Aver U50 Document Camera
Installing the Required Software In order to use the Aver U50 document camera, the Sphere 2 software must be installed. If the Sphere 2 software is missing, complete the following steps to install it. Click on the App Portal icon in the taskbar. From the...
Accounts
Display/Projector
ClassLink
Student Accounts
Active Directory (Computer/ClassLink Logins) Summary Student usernames and passwords can be found in the Rostering Portal if you are a teacher or media specialist. All students must have a complex password but only students 6th and up have to come up with th...
Printer
Password Change Procedure
Active Directory (Computer/ClassLink) If you have forgotten your password and need it to be reset, please enter a HelpDesk ticket or call the HelpDesk extension. If you are using a Chromebook or personal device, use the instructions here. Press Ctrl + Alt...
Chromebook
Troubleshooting Single Sign-On
If a student has trouble signing in to an app in ClassLink please check the following. For Managed SSO Apps Managed SSO apps are apps that technology is responsible for managing. A full list of Managed SSO apps can be found here. The student is prompted for...
General
Managed Websites and Applications
Auto Fill applications require the ClassLink OneClick Extension. Currently Managed Application Import Type ClassLink SSO Type Notes Adobe Creative Cloud OneRoster No SAML To log in, enter your district email and continue. Do not sign i...
Display Modes
Overview Display modes determine how your computer handles the various displays connected to it. This includes monitors, projectors, etc... There are four basic display modes. PC screen only Video will only show on the main screen. The name is somewhat mis...
Document Camera Overview
Only document cameras that connect to the computer via USB are listed here. For older style passthrough document cameras, simply power on the document camera to use it. Passthrough document cameras will usually have three cables connected to them whereas USB d...
Using the Aver CP135 Document Camera
Installing the Required Software In order to use the Aver CP135 document camera, the Sphere 2 software must be installed. If the Sphere 2 software is missing, complete the following steps to install it. Click on the App Portal icon in the taskbar. From t...
Using the Aver 300AF Document Camera
Installing the Required Software In order to use the Aver 300AF document camera, the Sphere 2 software must be installed. If the Sphere 2 software is missing, complete the following steps to install it. Click on the App Portal icon in the taskbar. From t...
Using the IPEVO Ziggy-HD Document Camera
Installing the Required Software In order to use the IPEVO Ziggy-HD document camera, the IPEVO Presenter software must be installed. If the IPEVO Presenter software is missing, complete the following steps to install it. Click on the App Portal icon in th...